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ITSM Upgrade Services


Effect-Tech’s Rapid Upgrade offers the fastest data migration tool for upgrading to the latest Remedy ITSM platform. Reduce your overall upgrade effort by 50%. With our reliable, fast, fixed price upgrade we can transfer all of your data, foundation and transactional.

Fresh Install and Migrate

Rapid Upgrade leverages a new parallel environment with a new installation of Remedy ITSM. A fresh installation is much faster to perform than an upgrade of an existing application, and ensures the application is clean and reliable, with very little risk of silent failures during the installation process. Existing customizations can be migrated to the new installation ensuring high quality standards and a known system state with no risk of unknown customizations causing data or workflow issues. Data migration is a large component of this upgrade method and is very slow using conventional BMC Remedy migration tools.  Our basic Rapid Upgrade package covers migration of your legacy ITSM data to a new out-of-the-box ITSM 9 environment with your configurations and customizations intact. If you need something more unique, Effect-Tech’s Solutions Team can tailor an upgrade package to suit your exact business and technical requirements.



Effect-Tech is your trusted Splunk services adviser with a dedicated team that deploys solutions faster, ensuring an improved ROI. Our expertise and experience are unmatched with many years of IT Operations Management experience. Our deployments ensure that our clients realize an accelerated return on investment as they benefit from decreased implementation time and effort.

As your Splunk system grows, it's critical your infrastructure and architecture is sustainable and scalable. Our Professional Services team can help you understand and adopt best practices for your enterprise deployment. We provide consulting services that make it easy to fit your specific deployment  needs.

  • Splunk Core Deployment - provides the Splunk core infrastructure design, installation, data collection, on-boarding, and management best practices framework implementation.
  • Splunk Upgrade - includes assistance with migrating your users, processes, and systems from previous major versions of Splunk to the most current version.